Privacy Policy

This Privacy Policy explains how Language Point handles personal data in connection with its website, course enquiries, enrolment, and small-group language courses in Bengaluru.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Purpose of use

Purposes of Processing

We use personal data to respond to enquiries, assess starting level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain internal records, improve service quality, and comply with legal obligations.

Note

Each processing activity is tied to a specific operational or compliance need.

Third-party sharing

Sharing with Service Providers

We may share personal data with service providers that support website hosting, communications, payment processing, record keeping, or other administrative functions. We may also share information with instructors or staff involved in placement, scheduling, lesson delivery, and progress review, subject to confidentiality and access controls.

Note

Operational partners receive only the data needed to perform their assigned function.

Legal basis

Legal Disclosure

We may disclose personal data where required to comply with law, respond to lawful requests, protect our rights, address security or fraud concerns, or support the establishment, exercise, or defence of legal claims.

Note

Legal disclosure is limited to what is necessary and proportionate in the circumstances.

User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to some processing where the law gives you that right.

Available rights depend on the nature of the data and the applicable law.

Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We will review the request, verify it where necessary, and respond within a reasonable period under applicable law.

We may ask for information needed to verify identity before acting on a request.

Data Retention

Retention of Data

We retain personal data for the period necessary to manage enquiries, deliver courses, maintain business records, resolve disputes, and meet legal obligations. When data is no longer required, we delete it or anonymise it where appropriate, subject to any retention period required by law.

Records are kept only for as long as needed for the stated purpose or for legal and accounting requirements.

Policy Updates

The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other suitable communication channels.

We may revise this policy when our practices, services, or legal obligations change.

Data We Collect

We may process identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment details, attendance and progress records, payment-related records, and communications sent through our website or other booking channels. We may also collect limited technical data such as device, browser, and usage information when you visit the site.

We collect only the information needed to manage inquiries, enrolment, and course administration.

Sources of Data

We receive personal data from forms, messages, phone calls, email, center visits, and other interactions connected with course inquiry, placement, enrolment, and ongoing lessons. Some technical data is generated automatically when the website is used, and some records are created internally during administration of classes and payments.

Most information is provided directly by users during enquiry, booking, or participation in a course.

Types of Cookies

Cookies may be session cookies, which expire when the browser is closed, or persistent cookies, which remain for a limited period. They may support essential site functions, remember basic preferences, and help us understand how the website is used so that we can maintain and improve it.

We use a limited set of cookies for operation, preferences, and basic analytics.

Cookie Control

You can usually control cookies through your browser settings and, where available, through on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or other basic website functions. We do not rely on cookies to collect more information than is needed for site operation and measurement.

Browser settings may be used to limit or delete cookies, although some site functions may be affected.

Contact Information

Email contact

[email protected]

Telephone contact

+91 81285 68315

Postal address

1290, 25th Main Road, Bengaluru, IN

Privacy contact